Terms of service
Terms of Service
Last updated: October 2025
Operated by: SHHL Global Pte. Ltd. UEN: 202525777M(“we”, “our”, or “us”)
Brand: REN / REN & Co (renandco.sg)
1. Overview
This website is operated by SHHL Global Pte. Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to SHHL Global Pte. Ltd. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms and policies referenced herein.
2. Online Store Terms
By using our website, you represent that you are at least the age of majority in your country or have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.
3. Products and Pricing
All prices on our website are listed in Singapore Dollars (SGD) unless otherwise stated. We reserve the right to modify or discontinue any product or pricing without prior notice. Product images and descriptions are for reference and may vary slightly due to packaging updates or natural material variations.
4. Orders and Payment
We accept payments through the available methods displayed at checkout (including PayNow, credit/debit card, PayPal, and other supported options).
All payments must be successfully processed before an order is confirmed.
We reserve the right to refuse any order for any reason, including suspected fraud or unusual order activity.
5. Shipping and Delivery
Orders are usually processed within 1–3 business days after payment confirmation. Delivery time may vary depending on courier service and location.
We are not liable for delays caused by third-party logistics providers or customs clearance.
Customers are responsible for providing accurate shipping information. Additional charges may apply for re-delivery or address changes after dispatch.
6. Returns and Refunds
Please refer to our Return Policy for details regarding eligibility, procedures, and timelines for returns or refunds.
Only unused and unopened products may be eligible for return within 7 days of delivery, subject to approval.
7. Discount Codes and Promotions
Each code is subject to its own terms and expiration date.
We reserve the right to withdraw or modify promotions at any time without prior notice.
8. Intellectual Property
All content on this site—including text, graphics, logos, images, and product designs—is the property of SHHL Global Pte. Ltd. and protected by copyright and trademark laws.
No part of this website may be reproduced, distributed, or modified without our written permission.
9. Limitation of Liability
We do not guarantee that the website will be error-free, uninterrupted, or virus-free.
In no case shall SHHL Global Pte. Ltd., our directors, employees, or affiliates be liable for any indirect or consequential damages arising from the use of our products or website.
10. Governing Law
These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the Republic of Singapore.
11. Contact Information
For questions about these Terms of Service, please contact us at:
Hello@renandco.sg
SHHL Global Pte. Ltd., Singapore